ARE ALL OF YOUR PRODUCTS VEGAN?
100%! We are an online vegan store and we do not produce/distribute/sell products with animals or animal by-products
Our products have;
- ZERO animal meat, animal by-products, dairy & eggs
- 100% plant-based / vegan
- Some Food Options: Sugar-Free, Gluten-Free, No Garlic & No Onion, Soy-Free
- Animal liberation is one of our major advocacies so rest assured that no animal meat or animal by-products were used in our products.
This is also one of the reasons why we post the ingredients as most of our customers are vegans and also some have different illnesses or conditions. We want to be 100% transparent.
WHAT FOOD PRODUCTS DO YOU OFFER?
We offer a wide range of vegan food products aiming to be your one-stop shop for the following offers, not only saving you time and energy but most especially
money, as all orders are coming from one location (one delivery fee per delivery address)
- Frozen, Chilled & Dry Food Products (Heat & Eat / Fry & Eat / Ready-to-eat)
- Ready-to-eat Cooked Party Trays (For Pre-order)
- Ready-to-eat Cooked Ala Carte/Rice Meals (For Pre-order)
HOW MUCH IS THE DELIVERY FEE?
Please note that the delivery fee will vary depending on your delivery address (pin location).
We made some adjustments due to customer demand / requests (preferable for most customers compared to a default of Php150 delivery fee for all MM and Rizal Areas) .
After placing your order, we will notify you of the exact delivery fee via Email, Facebook or Instagram whichever method you used for sending proof of payment before we proceed with the delivery arrangement.
The fee can be paid directly to the courier upon delivery, or you may choose to send it to us, and we’ll pay the courier on your behalf.
You may also arrange pick up on your end.
WHAT ARE THE DELIVERY TERMS?
- We offer Same Day Delivery. Cut off time: 5pm.
- Next Day delivery for orders placed after 5pm
- Open DAILY from 9am to 6pm (Sunday - Saturday).
Food Products are deliverable within Metro Manila & nearby provinces ONLY SERVICEABLE by SAME DAY DELIVERY couriers like Lalamove/Grab/Toktok. These includes provinces but not limited to Rizal, Cavite, Laguna, Rizal, Bulacan, Batangas, Pampanga.
Note:
- Lalamove/Grab/Toktok couriers are able to reach farther provinces within Luzon but expect delivery fee to be higher as same day delivery fee depends on the distance from pick up to drop off location.
- SOME PARTS OF LUZON, VISAYAS, MINDANAO are NOT reachable / deliverable.
We also accommodate pick up.HOW LONG DOES DELIVERY TAKE?
We do same day delivery. Delivery time will depend on several factors.
Please take note that we have to consider the following:
- The waiting time in booking
- The travel time of rider from his original location to pick up location (Pasig)
- Then travel time from our location (Pasig) to yours PLUS traffic
- High demand for couriers due to holidays, bad weather, etc.
However, we process orders as fast as we can on a first come first payment first served basis as we wish for our customers to receive their orders as quickly as
possible.
WHAT'S THE CUT OFF TIME FOR DAILY ORDERS
- We offer Same Day Delivery. Cut off time: 5:00pm.
- Next Day delivery for orders placed after 5:00pm
- Open DAILY from 9am to 6pm (Sunday - Saturday)
DO YOU TAKE ORDERS IN ADVANCE?
Yes. We accommodate advance orders and may fulfill or dispatch on your desired date and time.
Simply add your special instruction on the NOTES field of your order with the target delivery or pick up time or send us a message via chat (FB/IG/Website) for your special requests / instructions with the order number.
DO YOU ACCEPT RETURNS?
See our return policy.
WHAT'S YOUR CANCELLATION PROCEDURES AND POLICIES?
Orders cannot be canceled for instances below:
- Once order is booked for delivery.
- Once order is dispatched or picked up by courier.
- Delivery driver is on the way.
Please ensure that someone is available to receive the order the day the order is placed as we process orders for same day delivery. Orders placed after 5pm cut off time will be processed the next day.
DO YOU OFFER FREE DELIVERY?
We do offer FREE DELIVERY WITHIN Metro Manila & Rizal for a minimum order of ₱3500 DAILY for orders placed via our website.
